Ordering Details

Please don't be confused, it really is easy. Promise!

Sign up as a new customer

Add anything 'little' and 'sweet' to your cart

If cakes are included in your order they will be delivered by courier. You can add anything you like
to this hamper as it gets delivered in a gorgeous big glossy bag

white_glossy_bag.555_01

If you did not order cakes we will post your items to you - wherever in the world you may be!

Everything you buy from us will be wrapped in our signature Sweet Little Things beautiful packaging free of charge

Look - if it is still all a bit confusing we would love to talk you through it. Just give us a buzz on
1300 997 448 any time during business hours.

The Other Stuff:

You will notice Sweet Little things are not limited to cakes. They are also beautiful individual, handmade womens and childrens clothing and jewellery. If you would like to add any of these items to your cake hamper, simply add them to your cart, and we will wrap them altogether.

All Sweet Little Things hampers come in a large, glossy custom made bag, so we can add anything to it you like!

Please click on the 'wrapping' link to see further information on just how much care and attention goes into making your purchase look fabulous, special and thoughtful.

FAQ about ordering online:

I have never ordered online before - is it safe?
Please be assured that our online payment methods are secure. We do NOT store any of your credit card details on our web server. All online payments are transmitted over a secure session via 128 bit encryption, the highest level available, using our own SSL certificate. SSL (Secure Sockets Layer) is the industry standard for conducting secure transactions over the Internet. These measures add extra levels of security for you the customer so you can be assured that internationally recognised companies with the highest levels of security are looking after your credit card details. In addition, we do not only require payment by credit card. You can also pay offline by phone or fax.

How to place an order
That's easy – just browse through our products and if you see something you want to buy, select the colour and size and click the ‘Add to Cart’ button. You can then choose to continue shopping or you can proceed to check out.

How do I add items to my shopping cart?
After you 'Add to Cart', the items will be placed in your shopping cart until you check out. You can review your cart anytime by clicking on the 'View Basket' button. To remove anything from your shopping cart, click on 'remove' and then update.

How do I checkout?
Checking out is easy: Go to your shopping cart by clicking the 'View Cart Contents' button to review your order. Then click the Proceed to Checkout button and follow the instructions. You will need to know your contact details, delivery address, the billing address of the credit card you are using (if different to the delivery address), your contact details and your credit card details.

How do I pay for my order?
Sweet Little Things provides a secure payment system by utilising the services of Eway for all online payments. Our site uses this payment gateway service and Secure Sockets Layer (SSL) technology - the strongest commercially available level of encryption. You should see a solid padlock in your browser status bar which indicates that the encryption is taking place. Credit card payments can be made using MasterCard, Visa and American Express.

Alternatively if you prefer not to order online you can order via email orders@sweetlittlethings.com.au or phone 1300 997 448 between 9am and 5pm weekdays.

If an order is placed using one of our offline methods (Direct Deposit or Paypal), please remember that your order cannot be processed until payment has been cleared. A direct deposit can take 2–3 working days to clear.

How can I be sure my order went through?
Once your order is placed, you will receive an e-mail confirmation usually within minutes. If you don't receive an e-mail within 24 hours, please call 1300 997 448 or send an email to help@sweetlittlethings.com.au before placing another order.

Queries:
Please email us if you have any queries regarding ordering.

spacer